FAQ

Is Opus Lily product sold at any other retailers?

Opus Lily product is exclusively sold online at Opuslily.com.

When will my order ship?

Orders are usually shipped within 2-3 business days excluding weekends and holidays after being placed. Our standard shipping carrier is USPS.

Where do you ship to?

Currently, we only ship within the Continental U.S.

How long does the soap last?

Normal use, twice daily, it would last about 4 months.

Can sensitive skin use the charcoal soap?

Yes. It is gentle enough for all skin types.

How can I return the Charcoal soap?

We are happy to accept unopened and unused packages within 30 days. Due to hygiene reasons, opened products are not eligible for return.